MINDWELL PSYCHOLOGY PRIVACY AND COOKIE POLICY
LAST UPDATED: 18 September 2023
INTRODUCTION
This privacy and cookie policy (“Policy”) describes how MindWell Psychology (“MindWell,” “we,” and “our”) collects and uses personal data when visitors use the MindWell.us Website. Please read the following information carefully to understand our views and practices regarding your personal data and how we will treat it.
CHANGES TO THIS POLICY: We reserve the right to modify the Policy at any time, so we encourage you to review it frequently. The “Last Updated” line above indicates when this Policy was last changed.
We collect information about site visitors in the following ways:
Information You Give Us. This includes any personal data you provide when you fill out the Contact Form on the MindWell.us Website.
Information Automatically Collected. When you access the MindWell.us Website, Google Analytics and Google Ads may collect data that may include your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, how long you spent on a page, access times and information about your use of and actions on our Website. We may collect this information about you using cookies.
COOKIES
We may collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a Website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Website.
Our Website uses the following types of cookies for the purposes set out below:
Analytics and Performance Cookies
These cookies are used to collect information about traffic to our Website and how users use our Website. The information gathered does not identify any individual visitor. It includes the number of visitors to our Website, the Websites that referred them to our Website, the pages they visited on our Website, what time of day they visited our Website, whether they have visited our Website before, and other information. We use this information to help operate our Website more efficiently and to monitor the level of activity on our Website.
We use Google Analytics for this purpose. Google Analytics uses its own cookies and is only used to improve how our Website works. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
Additional details on the data collected by Google Analytics can be found here:
https://support.google.com/analytics/answer/6004245
You can prevent the use of Google Analytics as specifically relating to your use of our Website by downloading and installing the browser plugin available via this link:
https://tools.google.com/dlpage/gaoptout
Advertising cookies
These cookies are from Google Ads and are used as part of optimization of online advertising campaigns. These cookies track your browsing habits to enable Google to show advertising which is better targeted.
Disabling cookies
You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser. Many browsers accept cookies until you change your settings.
PIXEL TAGS
We may also use pixel tags (which are also known as web beacons and clear GIFs) on our Website to track the actions of users on our Website. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a Website, pixel tags are embedded invisibly on webpages. Pixel tags measure the success of our marketing campaigns and compile statistics about usage of the Website, so that we can manage our content more effectively. The information we collect using pixel tags is not linked to our users’ personal data.
DO NOT TRACK SIGNALS
Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to do not track signals. To find out more about “Do Not Track,” please visit https://allaboutdnt.com/
SECURITY
We seek to use reasonable organizational, technical and administrative measures to protect personal data within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by contacting us using the details in our contact page at https://mindwell.us/contact-us/
SENSITIVE PERSONAL DATA
If you send or disclose any sensitive personal data to us when you use the contact form on the Website, you consent to our processing and use of such sensitive personal data in accordance with this Policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such user generated content to our Website.
COMPLAINTS
We are committed to resolve any complaints about our collection or use of your personal data. If you would like to make a complaint regarding this Policy or our practices in relation to your personal data, please contact us using the contact form on our Website. We will reply to your complaint as soon as we can. We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority.
CONTACT INFORMATION
We welcome your comments or questions about this Policy. You may contact us using the information available at https://mindwell.us/contact-us/.